Administrative Assistant (Utilities)


  • Answer questions according to established guidelines;
  • Route calls and visitors to appropriate source;
  • Independently respond to letters and general correspondence of a routine nature;
  • Type a variety of materials, including general correspondence and memoranda;
  • Initiate and maintain a variety of files and records;
  • Process outgoing mail; open and distribute incoming mail;
  • Manage front counter transactions including but not limited to processing applications and receiving cash;
  • Maintain a productive working environment which includes, but is not limited to, a spirit of cooperation with co-workers, peers and the public,
  • Other duties as assigned by the Utility Billing Supervisor

Required Knowledge, Skills, and Abilities:

  • Knowledge of secretarial and office practices and procedures; business English usage, spelling, grammar, and punctuation; organization, procedures, and operating details of the City; City government organization, functions, policies, rules, and regulations.
  • Skilled in office management duties; word processing; composing correspondence; handling multiple projects with interruptions; prioritizing and organizing workload to meet deadlines.
  • Ability to communicate clearly and concisely, orally and in writing using correct grammar, spelling, and punctuation; compile and maintain complex and extensive reports; complete reports and answer questions from reports; read, understand, interpret, and explain rules and regulations; coordinate work of other staff members; take initiative; work within a team; deal with people in a manner which shows sensitivity, tact and professionalism.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job the employee is frequently required to sit, reach with hands and arms, talk, hear and see. The employee is occasionally required to stand, walk, stoop, kneel, crouch or crawl, use hands to finger, handle or feel. Duties require sufficient mobility to work in a typical office setting and use standard office equipment; sustained posture in a seated position for prolonged periods of time. Specific vision requirements for this position include close vision, distance vision, peripheral vision and depth perception.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is frequently exposed to moderately quiet in office settings.

Minimum Qualifications:

  • High School Diploma or GED and 1-2 years of administrative assistant experience, or
  • An equivalent combination of education and experience

Application Instructions:

Qualified applicants must complete a Syracuse City employment application online at www. syracuseut. com. If you do not have access to a computer, you may come to the Syracuse City Hall Administration building located at 1979 W 1900 S, Syracuse, UT 84075 between the hours of 8:00 a. m. to 5:00 p. m. Monday through Friday.

Applicants needing further information regarding the position or needing assistance due to a disability should contact Shauna Greer, at sgreer@syracuseut. com.

Syracuse City
https://syracuseut. applicantpro. com

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